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FAQ
FREQUENTLY ASKED QUESTIONS
Frequently asked questions
BESUCHER
AUSSTELLER
For all matters, please contact Nicole Fischer.nicole.fischer@planetfair.de+49 (0) 40 710070 52
You can find our ticket shop directly on our website at: https://www.hansegolf.com/tickets2025Simply scroll down to the section "Get your tickets!"
EQUIPMENT / FASHIONCOURSES / CLUBSGOLF TRAVELRESORTS / HOTELSRETAILCOURSE EQUIPMENT / CLUB SUPPLIESTRAINING / CLINICSMAGAZINE / MEDIASERVICESASSOCIATIONS / INSTITUTIONSART / LIFESTYLEWELLNESS / FITNESS / HEALTH
The supporting program may differ slightly across the three days. However, we strive to offer our visitors the same presentations each day.
The entrance to Hall A4 is the Middle Entrance (Eingang Mitte). It is best reached via the U-Bahn station "Messehallen" using line U2 (from the main station towards "Niendorf Nord") or directly by car to Messeplatz 1. Further information about directions can be found under the Visitors menu.
You can redeem your free ticket code at any time in our ticket shop. You will find it under the menu item "Tickets & Opening Hours."Scroll down to the section "Get your tickets!" There you will find the field "Redeem free ticket code." Enter your code there, and in the next step, you can provide your details to complete the ticket order.
If you have not received your ticket within 10 minutes after completing your order, please contact the organizer.You can reach them anytime by email or by phone during business hours:planetfair GmbH info@planetfair.de+49 40 71007000
Yes, snacks, hot meals, drinks, and specialty coffees are offered. Seating is also available.
Discounted tickets are available to seniors (65 years and older), people with disabilities, students, trainees, and pupils, as well as members of the Property Owners’ Association upon presentation of valid ID.
Unfortunately, animals are not allowed in the exhibition halls.The only exception applies to certified assistance animals with appropriate documentation.
Yes, the entire Hanse Golf facility is located on a barrier-free accessible site.
There will also be a box office on-site where day tickets can be purchased spontaneously.
No, unfortunately cancellation is not possible. However, tickets can be transferred to someone else
The name on all admission tickets is always that of the person who placed the order. However, this is not a problem since the tickets are not issued to a specific name.
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