Question 1

“Who is my contact person?

Accepted Answer

For all matters, please contact Nicole Fischer.nicole.fischer@planetfair.de+49 (0) 40 710070 52

Question 2

Where can I buy tickets for the Hanse Golf?

Accepted Answer

You can find our ticket shop directly on our website at: https://www.hansegolf.com/tickets2025Simply scroll down to the section "Get your tickets!"

Question 3

Which areas are represented at the Hanse Golf Fair?

Accepted Answer

EQUIPMENT / FASHIONCOURSES / CLUBSGOLF TRAVELRESORTS / HOTELSRETAILCOURSE EQUIPMENT / CLUB SUPPLIESTRAINING / CLINICSMAGAZINE / MEDIASERVICESASSOCIATIONS / INSTITUTIONSART / LIFESTYLEWELLNESS / FITNESS / HEALTH

Question 4

Are the same presentations held on each day?

Accepted Answer

The supporting program may differ slightly across the three days. However, we strive to offer our visitors the same presentations each day.

Question 5

Where can I find the entrance?

Accepted Answer

The entrance to Hall A4 is the Middle Entrance (Eingang Mitte). It is best reached via the U-Bahn station "Messehallen" using line U2 (from the main station towards "Niendorf Nord") or directly by car to Messeplatz 1. Further information about directions can be found under the Visitors menu.

Question 6

How can I redeem my free ticket codes?

Accepted Answer

You can redeem your free ticket code at any time in our ticket shop. You will find it under the menu item "Tickets & Opening Hours."Scroll down to the section "Get your tickets!" There you will find the field "Redeem free ticket code." Enter your code there, and in the next step, you can provide your details to complete the ticket order.

Question 7

What can I do if I haven't received my ticket by email?

Accepted Answer

If you have not received your ticket within 10 minutes after completing your order, please contact the organizer.You can reach them anytime by email or by phone during business hours:planetfair GmbH info@planetfair.de+49 40 71007000

Question 8

Is there food and drink available at the fair?

Accepted Answer

Yes, snacks, hot meals, drinks, and specialty coffees are offered. Seating is also available.

Question 9

Who qualifies for a discounted ticket?

Accepted Answer

Discounted tickets are available to seniors (65 years and older), people with disabilities, students, trainees, and pupils, as well as members of the Property Owners’ Association upon presentation of valid ID.

Question 10

“Is it permitted to bring our pets?”

Accepted Answer

Unfortunately, animals are not allowed in the exhibition halls.The only exception applies to certified assistance animals with appropriate documentation.

Question 11

Is Hanse Golf accessible for people with disabilities?

Accepted Answer

Yes, the entire Hanse Golf facility is located on a barrier-free accessible site.

Question 12

Can I also buy a ticket spontaneously on-site, or do I have to order it online?

Accepted Answer

There will also be a box office on-site where day tickets can be purchased spontaneously.

Question 13

Is it possible to cancel my ticket?

Accepted Answer

No, unfortunately cancellation is not possible. However, tickets can be transferred to someone else

Question 14

I placed a group order, and now my name appears on all the tickets. What should I do?

Accepted Answer

The name on all admission tickets is always that of the person who placed the order. However, this is not a problem since the tickets are not issued to a specific name.

FAQ

FREQUENTLY ASKED QUESTIONS

Frequently asked questions